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A short story designed to be read in about two hours: “I Quit! A Business Parable: The Cost of a Psychologically Unsafe Workplace”, provides a valuable message on the connection between psychological safety and turnover. An entertaining story with a positive voice, “I Quit!” follows characters within various organizational levels as they explore a cause that leads to their key customer service employees quitting. You’ll gain insight in the experiences that lead to good employees going silent and withdrawing from their jobs. Then you’ll follow the company owner and customer service manager as they search and face their root cause that is creating an unhealthy workplace. Finally, after discovering the root cause of their employee turnover you will see the path for implementing effective change.The concepts described in this story are:Psychological safetyRole stressTurnoveremployee engagementdisengagementEmotional intelligencesocial awarenessself-awareness
